The Pottery Studio classes operate over two sessions, the first class will be making the work(s) of your choice. This will be instructed by one of our teachers who will run through some basic hand building methods or how to throw on a wheel to get you started and provide you with some guidance along the way. The Pottery Studio provides all the tools necessary to get you started in either hand building or wheel throwing.

Once the work is complete it will be sent off to be fired in the kiln, which can take up to 14 days.

Although all care is taken to ensure the work gets to the kiln and back to you in one piece, The Pottery Studio takes no responsibility for any breakages during the drying and firing process or any explosions in the kiln. Pottery is an art, and takes years of practice to master, so do not be disheartened if your work does not make it as even the most experienced potters have work come out of the kiln in a way they didn’t imagine.

The second part of the process is glazing (painting and sealing your work), once the work is back from the kiln, you will book in a glazing class and come back to glaze your work. Once this class is complete the work is sent off to the kiln again. At this stage, the work is generally more resilient to damages however they can still occur and The Pottery Studio takes no liability for broken work.

Please note we have very few breakages and they are rare as we work with you throughout the class to ensure you have built the piece to a standard that will survive in the kiln. Adventurous students generally find their work breaks as they take on a piece out of their experience.

The class costs covers clay, tools, wages and other business costs, you are not paying for a finished product, your work is a result of your time and therefore we do not refund any breakages as you did not pay for the work, you paid for the experience.

Any breakages are not covered by The Pottery Studio. Please note as we have limited storage space, we will only hold work for 2 months on the shelves before we store it in a box and it becomes a donation to others to glaze.

If this upsets you, I am afraid, pottery is not going to be your thing 🙂 We look forward to seeing you in our studio to learn the basics of hand building with clay or to try out our new wheel throwing classes.

CLASSES & COURSES

Our venue holds limited seating, and many of our Classes and Courses sell out. For this reason, we request that you cancel at least 72 hours before your scheduled Class / Course starts. This will allow us to offer your spot to another Customer. You may email us at hello@thepotterystudio.com.au to cancel.

Please note, we do not offer refunds. However, if you give us at least 72 hours notice of your need to cancel, we will credit your payment toward another Class. However, if you do not cancel with at least 72 hours notice, you will lose any payments you have already made. Thank you for your understanding.

MEMBERSHIPS

We have a 7 day cooling off period for Memberships which will allow a customer to gain a full refund if they wish. After 7 days, Memberships are non-refundable. In some circumstances we may honour a part refund.

LATE ARRIVALS.

Due to the class structure and introduction required at the beginning of class, if you are more than 15 minutes late, and furthermore, have not contacted us to let us know of this late attendance – you will be required to reschedule. Unfortunately due to health and safety and also out of respect to our other class attendees and teachers, we cannot accommodate late comers as it takes away time from the customers who were present for the introduction and instructions.

The Pottery Studio classes operate over two sessions, the first class will be making the work(s) of your choice. This will be instructed by one of our teachers who will run through some basic hand building methods or how to throw on a wheel to get you started and provide you with some guidance along the way. The Pottery Studio provides all the tools necessary to get you started in either hand building or wheel throwing.

Once the work is complete it will be sent off to be fired in the kiln, which can take up to 14 days.

Although all care is taken to ensure the work gets to the kiln and back to you in one piece, The Pottery Studio takes no responsibility for any breakages during the drying and firing process or any explosions in the kiln. Pottery is an art, and takes years of practice to master, so do not be disheartened if your work does not make it as even the most experienced potters have work come out of the kiln in a way they didn’t imagine.

The second part of the process is glazing (painting and sealing your work), once the work is back from the kiln, you will book in a glazing class and come back to glaze your work. Once this class is complete the work is sent off to the kiln again. At this stage, the work is generally more resilient to damages however they can still occur and The Pottery Studio takes no liability for broken work.

Please note we have very few breakages and they are rare as we work with you throughout the class to ensure you have built the piece to a standard that will survive in the kiln. Adventurous students generally find their work breaks as they take on a piece out of their experience.

The class costs covers clay, tools, wages and other business costs, you are not paying for a finished product, your work is a result of your time and therefore we do not refund any breakages as you did not pay for the work, you paid for the experience.

Any breakages are not covered by The Pottery Studio. Please note as we have limited storage space, we will only hold work for 2 months on the shelves before we store it in a box and it becomes a donation to others to glaze.

If this upsets you, I am afraid, pottery is not going to be your thing 🙂 We look forward to seeing you in our studio to learn the basics of hand building with clay or to try out our new wheel throwing classes.

Our venue holds limited seating, and many of our Classes and Courses sell out. For this reason, we request that you cancel at least 72 hours before your scheduled Class. This will allow us to offer your spot to another Customer. You may email us at hello@thepotterystudio.com.au to cancel.

Please note, we do not offer refunds. However, if you give us at least 72 hours notice of your need to cancel, we will credit your payment toward another Class. However, if you do not cancel with at least 72 hours notice, you will lose any payments you have already made. Thank you for your understanding.

We have a 7 day cooling off period for Memberships which will allow a customer to gain a full refund if they wish. After 7 days, Memberships are non-refundable. In some circumstances we may honour a part refund.