Your pottery items are ready to be glazed 2 weeks (14 days) after your first session. We keep all unglazed items for 2 months, so you have 8 weeks to come back and glaze your items. Bookings for glazing classes is ESSENTIAL. You can book in via the glazing class tab under Classes, or click the link here
Your GLAZED PIECES are ready to collect 14 days after your glazing class date.
Our opening hours for collection of work is Saturday and Sunday 10-4PM. We are not open during the week for collection or general public visits, unless you are attending one of our long-term courses.
Unglazed work is ready to collect 14 days after your initial session.
Glazed work is ready to collect 14 days after your glazing session.
We hold all work for 2 months ONLY. This includes unfinished work, AND glazed work. No exceptions to this rule unless organised directly by you via contact to us. We are not liable to replace or remake work that has been donated past the hold period. It is your responsibility to collect your work during this specified time frame.
All work left behind after our 2-month hold period is donated back to our local community of artists, daycare centres, kindys or schools to be recycled into art projects like paint-a-pot and to make room for the new work coming through from more recent classes.
Can't come back to glaze within 2 months of your first class? No worries, just come and collect your pieces and bring them back with you when you have time.
Pottery is an incredible hobby, but of course, it comes with its risks. Items exploing in the kiln is VERY rare, and if your items breaks completely in the kiln, we offer a replacement from our donations table (not an exact replica of your piece). We encourage all our students to build within their skill set to mitigate the risk of this occurring, and to follow teacher instruction during class properly. We do not provide refunds for damaged work that occurs during firing.
We always say, don’t judge your work until it's glazed and fired. A wobbly pot in a boutique store is always more expensive than a perfectly round pot you would find at Kmart. Of course, we do have extras available for purchase that are made by our staff – they can be purchased during your glazing class, along with pieces from our donation table upstairs. We always recommend glazing your work too, rather than letting it go to waste.
We have a public firing service that we offer to the general public, but if you have never done pottery before, we would recommend taking a class first, as lots of things can go wrong in the kiln if you don’t make your pieces properly. If you would like to using our public firing service, please thoroughly read through all requirements via our Public Firing Service page, including printing and filling out our public firing service form to bring with your work. Please note this is not a priority service, and your pieces will be subject to our standard 2-6 week wait time.
You can reach us by the chat box function on this website on the bottom right, email, phone, Instagram or Facebook Messenger. Please allow 24-72 hours for responses. We are a small team of humans who are often teaching at the studio, so we attend to all responses as soon as we can, and thank you for your patience! Standard office hours apply, and our admin is not open during the weekend hours – if you are contacting outside of work hours please allow extra time for a response.
You can find out all about our memberships via reading the details on our membership page.
Please read the already provided information on there before contacting us about information. We are however happy to answer any questions you have after you read what is already provided for you.
Please note our membership do require POTTERY EXPERIENCE, and we reserve the right to deny a membership and point you in the right direction to gain the skills necessary to get 24 hour access to our studio.